Privacy Policy

Effective Date: August 7, 2024 

Introduction 

Mandala Creative (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.mandalacreative.net, www.makingmandalas.com] or use our services, especially in compliance with federal, state, and local government regulations. 

1. Information We Collect 

Personal Data: We collect personal data that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, participate in activities on the website, or otherwise contact us. This includes: 

• Name
• Email address
• Phone number
• Company name
• Job title
• Payment/Billing Information
• Billing address

Automatically Collected Information: We automatically collect certain information when you visit, use, or navigate the website. This information does not reveal your specific identity but may include: 

• IP address 
• Browser and device characteristics 
• Operating system 
• Language preferences 
• Referring URLs 
• Device name 
• Country
• Location 
• Information about how and when you use our website 

2. Use of Your Information 

We use the information we collect to: 

• Provide, operate, and maintain our services 
• Improve, personalize, and expand our services 
• Communicate with you, either directly or through one of our partners, including for customer service and marketing purposes 
• Process your transactions and manage your orders 
• Send you updates, newsletters, and other information that may be of interest to you 
• Understand and analyze how you use our website 

3. Sharing Your Information 

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties except as described in this policy. We may share your information with: 

• Service Providers: Third-party vendors and service providers that perform services on our behalf. 
• Business Transfers: In the event of a merger, sale, or transfer of all or part of our business, your information may be transferred to the new owner. 
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities. 

4. Government Data Protection and Compliance 

We are committed to complying with all applicable federal, state, and local data protection laws and regulations, including the Federal Information Security Management Act (FISMA) and the California Consumer Privacy Act (CCPA). 

5. Data Security Standards 

We implement enhanced security measures to protect government data, including advanced encryption methods, strict access controls, and regular security audits, in compliance with FISMA and other relevant regulations. 

6. Data Handling and Storage 

Government data is stored in secure data centers that comply with all applicable federal, state, and local regulations, including FISMA requirements. 

7. Data Sharing and Disclosure 

We do not share government data with third parties except as required by law or as necessary to fulfill our contractual obligations with government agencies. All data sharing is conducted in compliance with applicable federal, state, and local laws. 

8. Compliance with Government Contracts 

We comply with all data protection and privacy obligations outlined in our contracts with federal, state, and local government agencies. 

9. Employee Training and Accountability 

All employees handling government data undergo regular training on data protection, security protocols, and compliance with federal, state, and local regulations. 

10. Use of Cookies and Tracking Technologies 

Our website may use cookies and other tracking technologies to enhance your experience. You can disable cookies in your web browser, but this may limit your ability to access certain features of our website. 

11. Contact Information for Compliance 

For questions regarding our privacy practices and compliance with government data protection regulations, please contact our compliance officer at getsupprt@mandalacreative.net. 

12. Policy Updates 

This privacy policy was last updated on August 7, 2024. If we adjust the privacy policy, we will email all account holders of this change and post the most recent update date here. Once posted, the new privacy policy shall be effective immediately.